ACI offers the BEST classes at the BEST prices, and we are so sure that you will enjoy your ACI CPR class that we offer a 100% money back guarantee!

If you are not 100% satisfied with your experience after you have taken our class, please Contact Us.

Cancellation Policy

Our policy is to satisfy all of our customers. ACI requires that all spots reserved in one of our public classes be cancelled at least 48 hours prior to the scheduled class so that we may fill your spot. Money paid online will be applied toward a future class only if the class is canceled prior to 48 hours.***  To cancel your spot in class, please send an e-mail to  All cancellations must be done in writing (e-mail) in order to receive any type of credit.

FOR BUSINESS and SCHEDULED PRIVATE CPR/FA CLASSES (Applies to all private CPR, First Aid, BBP, OSHA 10 and 30 courses): As we are reserving a date and time of your choice when scheduling a private course, we require that notice of cancellation or re-scheduling be done at least seven (7) business days prior to your class date. If cancellation or scheduling requests are not received at least SEVEN days prior, the full class fee will be charged and applied toward future class.   While every measure is taken to ensure that classes are held on the date(s) and times reserved, in the case of emergency, (unsafe travel, inclement weather, unforeseen emergencies) the class will be rescheduled immediately with client.  Deposit of 50% or $300 (whichever is less) is non refundable.

Our clients will be held responsible for the number of participants that was confirmed to participate in the class. ACI must be notified of any changes in the number of participants at least 48 hours in advance. Otherwise you will be billed for the number confirmed.  (A minimum of 6 applies for all public classes in Reno / Sparks area.)

Private CPR/FA, BLS classes or OSHA 10 and 30 classes will be billed for the full amount due if cancelled by client with less than 72 hours notice. Discounts may be given at ACI’s discretion.

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